Dave Carroll’s viral victory (update) | Times Online | grooveTEK.net
by BuddhaBoy on 14/10/09 at 12:34 pm
This may be old news to you all but I decided to post it anyway. Its great to see a good guy win for a change and all it took was a little ingenuity. Maybe those of us seeking financing for our film or music projects, or any cause for that matter should take note. leo
The days of complaints in triplicate, airline delaying tactics and premium-rate customer call centres are over. If you want compensation for your damaged luggage, you just need to write a song.
Dave Carroll spent nine months trying to win compensation when his guitar was broken during a flight between Chicago and Nebraska last spring. He eventually accepted that he would get no payment from United Airlines, so he took the battle online.
With his band Sons of Maxwell, Carroll wrote a catchy, folksy tune called “United Breaks Guitars”. Then he recorded a video featuring callous baggage handlers maiming instruments and posted it on YouTube.
“I should have flown with someone else, or gone by car, because United breaks guitars,” he croons while perched on a suitcase on a runway.
More… YouTube heroes Dave Carroll update
Source: Times Online
